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Vision Elevators Case Study
BACKGROUND
“Introduce your business and what you do there.”
“Nicholas Wareing, CEO Vision Elevators. Vision Elevators (Pty) Ltd provides mobility solutions to corporations and individuals throughout Southern Africa.”
OPPORTUNITY / CHALLENGE
“What challenge were you trying to address with Snappii?”
“Two of our key business processes, time management recording and preventative maintenance recording were reliant on administrative capturing into our ERP system. Not only was this time consuming and prone to inaccuracies but also resulted in delays in information being available for decision making.
The main business reasons we needed to address were:
1. To collect better information from customer sites so that more proactive maintenance services could be offered to clients
2. Timesheets to keep our employees honest.”
SOLUTION
“What was the scope of Snappii’s involvement?”
“The main idea for the application was to use webservices to provide the app with the required information for the infield users direct from the ERP system and then allow the infield users to complete additional information on the app and feed this back immediately to the ERP system direct from their mobile devices.
Snappii was involved in creating the app and assisting in ensuring the information flowing inbound and outbound from the webservices was correctly linked and integrated.”
“How did you come to work with Snappii?”
“After researching companies online, we discovered Snappii and found their platform was the most user friendly of those we researched. They also had the ability to link with webservices and had all the other components/features available that we required. After meetings with Alex and the team we were impressed with their understanding of our requirements and the decision was made to begin the implementation with Snappii.”
RESULTS & FEEDBACK
“Are you happy with the result?”
“Yes, we have achieved what we set out to do and have saved approximately 40 hours a week in manual processing. The information we are now receiving is more accurate and is live. The GPS logging in the background has enabled us to verify if the employees are where they say they are.”
“What did you find most impressive about them?”
“The Snappii platform and their editor are very impressive. With some basic understanding you are able to quickly and easily develop the app as you require. We are now in the process of adding additional functionally to the app that will extend to different area in our business.”
